I don't hate you. I don't think JIRA is "terrible," or, "slow," and this is even my acknowledging I use the cheapest option that meets my requirements, knowing I use about 2% of its features, and still believing i get value out of your product. I'd like to think I am an easy customer...

But whatever the fuck you are doing to experiment with text editors in Confluence, PLEASE FUCKING STOP. Bring back the toolbar in the editor, stop with the pop-up and overuse of "in-context" menus or whatever the fuck they are called. It's a text editor, it hasn't changed in 40 years for the same reason the wheel hasn't: it works, nobody wants a change, nobody asked for a change, and the changes bring absolutely no additional value and detracts from the experience.

Now onto some snarky assumptions: if you have a bunch of product managers just sitting around spitballing what hair-brained idea they should try to implement next, have the guts to tell them what a terrible fucking idea it is. Heck, if you're feeling a bit bloated in the middle, either start investing in some longer term projects and go back to solving hard problems.... or.... dare I say.... let them go? But my gosh, the enshittification needs to stop.

Sincerely, A (modestly) paying customer.